The perfect setting
It is hard to imagine a more romantic setting in which to celebrate your most special day. Opposite Kensington Palace and Gardens, home to Prince William and The Duchess of Cambridge, The Milestone is steeped in romantic history, each room with its own story to tell.
How can we help?
While the design and architectural heritage of The Oyster Box has restricted many structural changes, we endeavour to assist all guests and visitors with specific requirements for enjoying all that the hotel has to offer. Please engage directly with our reservations team to discuss how we are able to make your visit as comfortable, and enjoyable, as possible.
Guests with restricted mobility can be assured of step-free access to...
Accessible guestrooms
The hotel lobby
Meeting rooms and event spaces
At least one restaurant
The business centre
Exercise facilities
The spa
The swimming pool
Room facilities
The hotel’s accessible rooms provide:
• 32 inches of clear width on entry to both room and bathroom.
• Seat in shower
• Roll-in shower
• Accessible light switches
• Magnifying glass available on request
Please contact the hotel directly to discuss any specific needs and requirements.
Accessibility statement
The Oyster Box is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.
As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.
General Manager: Tyler Liebenberg
Email: generalmanager@oysterbox.co.za
Accessible public areas
Public entrance
Personal assistance available on request
Reception desk
Service dogs permitted throughout the hotel
Hotel restaurant
Accessible elevators: service and guest lifts (900x2100mm, Spa 800x2100mm)
Meeting rooms
Wheelchairs can be arranged on behalf of guest
Exercise facility
Mobility scooters can be arranged on behalf of guest
Business centre
Grab-rail locations
Concierge desk
Priority disabled parking bays
Disabled toilets