Oyster Box Lighthouse illustation

How can we help?

While the design and architectural heritage of The Oyster Box has restricted many structural changes, we endeavour to assist all guests and visitors with specific requirements for enjoying all that the hotel has to offer. Please engage directly with our reservations team to discuss how we are able to make your visit as comfortable, and enjoyable, as possible.

Guests with restricted mobility can be assured of step-free access to...

Accessible guestrooms

The hotel lobby

Meeting rooms and event spaces

At least one restaurant


The business centre

Exercise facilities

The spa

The swimming pool

Room facilities

The hotel’s accessible rooms provide:

• 32 inches of clear width on entry to both room and bathroom.
• Seat in shower
• Roll-in shower
• Accessible light switches
• Magnifying glass available on request

Please contact the hotel directly to discuss any specific needs and requirements.

Accessibility statement

The Oyster Box is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

General Manager: Roberto Rosa
Email: generalmanager@oysterbox.co.za

Accessible public areas

Public entrance

Personal assistance available on request

Reception desk

Service dogs permitted throughout the hotel

Hotel restaurant

Accessible elevators: service and guest lifts (900x2100mm, Spa 800x2100mm)

Meeting rooms

Wheelchairs can be arranged on behalf of guest

Exercise facility

Mobility scooters can be arranged on behalf of guest

Grab-rail locations

Concierge desk

Priority disabled parking bays

Disabled toilets

Contact our team about your accessibility needs