How can we help?

While the design and architectural heritage of The Oyster Box has restricted many structural changes, we endeavour to assist all guests and visitors with specific requirements for enjoying all that the hotel has to offer. Please engage directly with our reservations team to discuss how we are able to make your visit as comfortable, and enjoyable, as possible.

Accessible routes

Room facilities

The hotel’s accessible rooms provide:

  • 32 inches of clear width on entry to both room and bathroom.
  • Seat in shower
  • Roll-in shower
  • Accessible light switches
  • Magnifying glass available on request

Please contact the hotel directly to discuss any specific needs and requirements.

Accessibility statement

The Oyster Box is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about hotel’s commitment to accessibility, please contact our General Manager, Philisiwe Gumede, by email using the contact information below.

Accessible areas

Discuss your needs

If you would like to discuss your accessibility needs with a member of our team in advance of your stay, please enquire below.