Meet our team
Our team is passionate about delivering exceptional service and generous hospitality, from legendary culinary journeys to thoughtful and unique turndown treats. Many of us are long-standing members of staff and all have played a part in The Oyster Box’s journey to become South Africa’s most cherished hotel. We look forward to creating a warm, personal and memorable experience when you stay with us.
Philisiwe Gumede
General Manager
generalmanager@oysterbox.co.zaWith over 24 years of experience in hospitality, tourism, and retail - 18 of those in leadership roles - Philisiwe brings a passion for exceptional guest experiences and operational excellence. A dynamic leader, she is committed to upholding The Oyster Box’s renowned standards while driving innovation and fostering a warm, service-driven culture. Her strategic vision will ensure that every guest enjoys the legendary hospitality that makes The Oyster Box truly special.
Jameel Suleman
Hotel Manager
HotelManager@oysterbox.co.zaJameel is the Hotel Manager at The Oyster Box, where he is proud to welcome guests to one of South Africa’s most treasured luxury hotels. With a genuine passion for hospitality, he brings warmth, care, and attention to detail to every aspect of the guest experience. Jameel works closely with his team to create an atmosphere where every guest feels personally valued and thoughtfully looked after. His leadership is rooted in service, teamwork, and a deep respect for the hotel’s rich heritage.
Michelle Kocke
Executive Housekeeper
exechousekeeper@oysterbox.co.zaMichelle has served as Executive Housekeeper at The Oyster Box for many years, leading a loyal and experienced team that embodies the hotel’s warm, family-like spirit. Together, they strive for perfection each day, creating a “home away from home” atmosphere while upholding the highest standards of five-star service.
Musa Ndabeni
Executive sales manager
salesmanager@oysterbox.co.zaMusa Ndabeni is the Executive Sales Manager at The Oyster Box, bringing over 15 years’ experience in Sales, Marketing and Business Development. Her career spans roles at Rennies Travel, Travel with Flair, Tourvest, and Durban Tourism, where she drove growth across local, SADC, and international markets. Known for building strong partnerships and spotting opportunities, Musa brings strategic insight and a global perspective to her role, helping position The Oyster Box as a premier destination.
Londi Khumalo
Reservations Manager
reservationsmanager@oysterbox.co.zaAs Reservations Manager at The Oyster Box, Londi takes great pride in being part of the Red Carnation family. Leading her team with a focus on authentic and personalised service, she is dedicated to meeting every guest’s needs and exceeding expectations, ensuring each stay is seamless and truly exceptional.
Daniel Payne
Executive Chef
Executivechef@oysterbox.co.zaWith over two decades of culinary experience, Daniel leads the kitchens at The Oyster Box with creativity, precision and heart. His menus celebrate the vibrant flavours of South Africa’s coast, showcasing sustainably sourced seafood and locally grown ingredients in every dish. Passionate about innovation and environmental responsibility, Daniel continues to blend tradition with forward-thinking techniques, creating dining experiences that are as memorable as they are meaningful.
Join our family
If you are looking for a career in hospitality, and want to bring your enthusiasm and skills to a dynamic company who offers long-term prospects coupled with first-class training and development, then we'd like to hear from you.
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